Family with girl in Observer toddler bike seat

Return Policy

We want everyone to be 100% satisfied Hamax fans! We hope this shows in the quality and functionality of our products as well our responsive customer service. If you require assistance with using the product or need warranty service, please don’t hesitate to call 877-252-4560 – we’re here to help!

However, if for some reason a product doesn’t meet your needs, simply call Hamax USA customer service at 877-252-4560 and request a Return Authorization within 30 days, t